Terms of service

TERMS OF SERVICE

Last updated: 24 August 2026

Welcome to RANA Clothing. These Terms of Service (“Terms”) govern your access to and use of the RANA Clothing website, including all content, features, products and services made available through the website (collectively, the “Services”).

By accessing or using our website, placing an order, or otherwise using our Services, you agree to be bound by these Terms, together with our Privacy Policy, Shipping & Delivery Policy, and Return & Refund Policy. If you do not agree with these Terms, please do not use our website or Services.

In these Terms, “RANA,” “we,” “us,” and “our” refer to RANA Clothing.

1. ACCESS AND ELIGIBILITY

By using our website and Services, you confirm that you are legally capable of entering into a binding agreement under applicable law.

If you are under the age of majority applicable to you, you may use our Services only with the involvement and consent of a parent or legal guardian.

When placing an order, you may be required to provide information including your name, email address, phone number, billing information and shipping address. You agree that all information provided by you is accurate, complete and current.

You are responsible for ensuring the security of any account credentials associated with your use of our website and for all activity conducted through your account.

2. OUR PRODUCTS

We make reasonable efforts to display our products, colours, fabrics, textures, measurements and other details as accurately as possible on our website.

However, colours and the appearance of products may vary depending on your device, screen settings, lighting and other factors. Product photographs are intended to provide a representation of the product and may not perfectly reflect its actual colour or appearance.

Product descriptions, measurements, availability, pricing and other information may be updated or changed from time to time.

We reserve the right to discontinue products, modify product details or limit quantities available for purchase at our discretion.

3. ORDERS

When you place an order through our website, you are submitting a request to purchase the selected products.

An order is considered accepted once we have received your payment and issued an order confirmation, unless we notify you otherwise.

We reserve the right to refuse, cancel or limit an order where reasonably necessary, including in cases involving incorrect pricing or product information, suspected fraudulent activity, payment issues, product unavailability, or other circumstances that may prevent us from fulfilling the order.

If we cancel an order after payment has been received, any amount paid for the cancelled order will be refunded through the applicable payment method, subject to our Refund Policy.

Please review your order carefully before completing your purchase. Once an order has been confirmed, we may not be able to accommodate cancellation or changes.

All purchases are subject to our Return & Refund Policy.

Products purchased through our website are intended for personal use and are not authorised for unauthorised commercial resale.

4. PRICES AND PAYMENTS

All product prices displayed on our website are stated in Indian Rupees (INR), unless otherwise specified.

The applicable price for a product is the price displayed on our website at the time your order is placed.

Prices, discounts and promotional offers may change from time to time. Changes to prices will not affect orders that have already been confirmed.

Applicable taxes, shipping charges and other charges, where applicable, will be displayed during the purchasing process or otherwise communicated to you before your order is completed.

Payments are processed through third-party payment service providers. By submitting payment information, you confirm that you are authorised to use the selected payment method.

We do not store your complete payment card details on our website. Payment information may be processed by the relevant payment service provider in accordance with its own terms and privacy practices.

5. SHIPPING AND DELIVERY

We currently deliver orders within India through our designated shipping partners.

Shipping charges, where applicable, will be displayed during checkout or otherwise communicated before your order is completed.

Orders will be processed and dispatched within the timeframe stated on our website or communicated to you at the time of purchase.

Delivery times provided by us or our shipping partners are estimates and may vary due to factors including courier delays, weather, public holidays, incorrect or incomplete delivery information, operational issues or circumstances beyond our reasonable control.

Once your order has been dispatched, you may receive tracking information where available.

RANA is not responsible for delays caused by third-party shipping carriers or circumstances beyond our reasonable control. However, if you experience a delivery issue, please contact us at contact@ranaclothing.com and we will make reasonable efforts to assist you.

You are responsible for providing a complete and accurate delivery address and contact information when placing your order.

6. RETURNS, REFUNDS AND EXCHANGES

Returns, refunds and exchanges are governed by our Return & Refund Policy, which forms part of these Terms.

Please review the Return & Refund Policy before placing an order, as it sets out the applicable eligibility requirements, timelines and procedures.

Where a return or exchange is permitted, the product must satisfy the conditions specified in our Return & Refund Policy.

We reserve the right to reject returns or exchanges that do not meet the requirements of our applicable policy.

7. INTELLECTUAL PROPERTY

All content available through our website and Services, including but not limited to the RANA name, logo, branding, photographs, product images, graphics, illustrations, text, designs, videos, written content, layouts and other materials, is owned by or licensed to RANA and is protected by applicable intellectual property laws.

You may access and use our website for your personal, non-commercial purposes only.

You may not copy, reproduce, modify, distribute, publish, transmit, sell, create derivative works from, or commercially exploit any part of our website or its content without our prior written permission.

The RANA name, logo, product names, designs, slogans and other brand elements may not be used without our prior written permission.

All rights not expressly granted to you under these Terms are reserved by RANA.

8. THIRD-PARTY SERVICES AND LINKS

Our website may use third-party services and may contain links to websites, applications or services operated by third parties.

These third-party services may include payment processors, shipping providers, analytics services, social media platforms and other service providers.

We do not control third-party websites or services and are not responsible for their content, availability, policies or practices.

Your use of third-party services may be subject to the terms and privacy policies of those third parties.

9. RELATIONSHIP WITH SHOPIFY

RANA Clothing is powered by Shopify, which enables us to provide the Services to you.

However, purchases and sales made through our website are transactions between you and RANA Clothing.

Shopify is not responsible for the products sold by RANA Clothing or for any aspect of transactions between you and RANA Clothing.

By using our Services, you acknowledge and agree that Shopify and its affiliates are not responsible for claims, damages or liabilities arising from purchases or transactions between you and RANA Clothing, to the extent permitted by applicable law.

10. PRIVACY

Your use of our Services is also governed by our Privacy Policy.

Our Privacy Policy explains what personal information we collect, how we use it, how it may be shared, and the rights and choices available to you.

Please review our Privacy Policy before using our website or placing an order.

11. CUSTOMER FEEDBACK AND REVIEWS

If you submit reviews, comments, photographs, suggestions, feedback or other content to RANA, you confirm that you have the right to provide that content and that it does not violate the rights of any third party.

By submitting such content, you grant RANA a non-exclusive, worldwide, royalty-free licence to use, reproduce, publish, display and distribute that content for purposes connected with operating, promoting and improving our Services and brand.

We reserve the right to remove content that we reasonably consider unlawful, offensive, misleading, abusive, defamatory, infringing or otherwise inappropriate.

You remain responsible for the content you submit.

12. ERRORS AND INACCURACIES

From time to time, our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, availability, promotions, shipping information or other content.

We reserve the right to correct such errors or inaccuracies and to update information at any time.

Where an error materially affects an order, we may contact you to clarify the issue or, where necessary, cancel the affected order and provide an appropriate refund for amounts already paid.

13. PROHIBITED USE

You may use our website only for lawful purposes.

You must not:

  • use our website for fraudulent or unlawful purposes;

  • attempt to gain unauthorised access to our website, accounts or systems;

  • interfere with the security or operation of our website;

  • introduce viruses, malware or other harmful code;

  • copy, reproduce, scrape or commercially exploit our website or content without permission;

  • impersonate another person or entity;

  • provide false or misleading information;

  • infringe the intellectual property or other rights of RANA or any third party;

  • use automated systems to interfere with or improperly access our website; or

  • engage in conduct that may harm RANA, our customers, our service providers or the operation of our Services.

We reserve the right to restrict or terminate access to our Services where we reasonably believe these Terms have been violated.

14. TERMINATION

We may restrict or terminate your access to our website or Services where permitted by applicable law, including where you violate these Terms or engage in fraudulent, unlawful or harmful conduct.

Termination will not affect rights or obligations that arose before termination or provisions that are intended to continue after termination.

15. DISCLAIMER

To the fullest extent permitted by applicable law, our website and Services are provided on an “as available” basis.

We do not guarantee that our website will always be available, uninterrupted, secure or error-free.

We make reasonable efforts to provide accurate information, but we do not guarantee that all information on our website will always be complete, current or free from errors.

Nothing in these Terms excludes or limits any consumer rights, warranties or protections that cannot legally be excluded or limited under applicable law.

16. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, RANA and its directors, employees, representatives, contractors and service providers will not be liable for indirect, incidental, special or consequential losses arising from your use of our website or Services.

Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

17. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless RANA and its directors, employees, representatives, contractors and service providers from claims, losses, damages and reasonable expenses arising from your unlawful use of our Services, your violation of these Terms, or your violation of the rights of another person or entity.

18. SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be enforced to the fullest extent permitted by law and the remaining provisions will continue to remain in effect.

19. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping & Delivery Policy and any other policies expressly incorporated into these Terms, constitute the agreement between you and RANA regarding your use of our Services.

20. ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent.

RANA may transfer or assign its rights and obligations where permitted by applicable law.

21. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in connection with these Terms or your use of our Services shall be subject to the jurisdiction of the courts having appropriate jurisdiction over RANA's registered or principal place of business, subject to applicable law.

22. CHANGES TO THESE TERMS

We may update or modify these Terms from time to time.

The latest version will always be made available on this page, together with the date of the latest update.

Your continued use of our website after updated Terms have been posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

23. CONTACT INFORMATION

If you have questions about these Terms, please contact us:

RANA Clothing

Email: contact@ranaclothing.com

Business Address: 560043 Kalyan Nagar

 

RANA Clothing
Made in India.