Privacy Policy

Last updated: August 23, 2026

Rana Clothing operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), to provide you with a curated shopping experience. Rana Clothing is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through our Services, or when you otherwise communicate with us.

Please read this Privacy Policy carefully. By using or accessing our Services, you acknowledge that you have read and understood how your personal information may be collected, used, and disclosed as described in this Privacy Policy.

Personal Information We Collect

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you.

Depending on how you interact with our Services, we may collect the following types of personal information:

• Contact information, including your name, email address, phone number, billing address, and shipping address.

• Payment and transaction information, including payment details, transaction information, order details, and payment confirmation. Payment information may be processed securely by our payment providers.

• Account information, including your account details, preferences, and settings if you create an account with us.

• Order information, including products you purchase, return, exchange, cancel, or add to your cart or wishlist.

• Communications, including information you provide when you contact us with questions, requests, or customer support inquiries.

• Device and usage information, including your IP address, browser type, device information, network information, and information about how you interact with our website.

• Information collected through cookies and similar technologies, which may help us remember your preferences, understand website usage, and improve your shopping experience.

How We Collect Your Personal Information

We may collect personal information from the following sources:

• Directly from you, when you create an account, place an order, contact us, subscribe to communications, or otherwise provide information to us.

• Automatically through our Services, including through cookies and similar technologies when you browse or use our website.

• From service providers, such as Shopify, payment providers, technology providers, analytics providers, and shipping or fulfillment partners that process information on our behalf.

• From other third parties or partners, where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us, we may use your personal information to:

• Process and fulfill orders, including processing payments, arranging shipping, providing order confirmations, and providing tracking information.

• Provide customer support, including responding to questions, requests, returns, exchanges, and other inquiries.

• Manage your account, preferences, and interactions with our Services.

• Improve our Services, products, website, and overall customer experience.

• Communicate with you, including sending information relating to your orders, account, purchases, returns, exchanges, or other customer service matters.

• Marketing and promotions, where permitted by law and in accordance with your communication preferences.

• Prevent fraud and protect security, including detecting, investigating, and preventing fraudulent, illegal, or unauthorized activity.

• Comply with legal obligations, respond to lawful requests, enforce our policies, and protect our rights and the rights of our customers and others.

How We Share Your Personal Information

We may share your personal information with third parties where necessary to operate our business and provide our Services. These may include:

• Shopify and technology providers, who help us operate our online store and provide related services.

• Payment providers, who process payments and transactions securely.

• Shipping and fulfillment providers, who help us deliver your orders and provide shipping and tracking services.

• Service providers, including providers that assist with technology, analytics, customer support, storage, and other business operations.

• Marketing and advertising providers, where applicable and permitted by law.

• Third parties when you request or authorize us to share your information, such as when necessary to provide a service you have requested.

• Government authorities, legal advisers, or other parties where required by law, legal process, or to protect our rights, customers, or Services.

• Business transaction parties, where necessary in connection with a merger, acquisition, sale, restructuring, or similar business transaction.

We do not sell your personal information for money.

Relationship with Shopify

Our online store is hosted on Shopify. Shopify may collect and process personal information relating to your use of our store in order to provide and improve its services.

Information you submit through our store may be transmitted to and processed by Shopify and other service providers, which may be located in countries other than your country of residence.

Shopify's handling of personal information is also subject to Shopify's own privacy policies. You can review Shopify's privacy practices through its Privacy Policy and Privacy Portal.

Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies to operate our website, remember preferences, understand how customers use our Services, improve website functionality, and support relevant marketing and advertising activities where applicable.

You may be able to control or manage cookies through your browser or device settings. Disabling certain cookies may affect the functionality of parts of our website.

Third-Party Websites and Links

Our Services may contain links to websites or online platforms operated by third parties.

If you visit a third-party website through a link on our Services, that website's privacy policy and terms will apply to your use of that website. We are not responsible for the privacy, security, or content of third-party websites that we do not control.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority applicable in their jurisdiction.

If you believe that a child has provided us with personal information, please contact us using the details provided below so that we can review and, where appropriate, delete the information.

Security and Retention of Your Information

We take reasonable measures to help protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no method of transmitting or storing information is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary to provide our Services, fulfill transactions, maintain business and accounting records, comply with legal obligations, resolve disputes, enforce our agreements, and protect our rights.

Your Rights and Choices

Depending on applicable law and where you live, you may have certain rights regarding your personal information, which may include:

• Right to Access: You may request information about the personal information we hold about you.

• Right to Correct: You may request correction of inaccurate or incomplete personal information.

• Right to Delete: You may request deletion of your personal information, subject to applicable legal requirements and exceptions.

• Right to Data Portability: Where applicable, you may request a copy of certain personal information in a portable format.

• Marketing Preferences: You may unsubscribe from promotional emails or other marketing communications by following the unsubscribe instructions included in those communications. You may still receive non-promotional communications relating to your orders, account, or transactions.

To exercise your applicable rights or ask questions about your personal information, please contact us using the details provided below. We may need to verify your identity before processing certain requests.

Complaints

If you have a concern or complaint about how we handle your personal information, please contact us using the details below.

We will review your concern and respond in accordance with applicable law.

International Transfers

Your personal information may be processed, stored, or transferred outside India by Shopify and other service providers that assist us in operating our Services.

Where required by applicable law, we will take appropriate steps in relation to such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, technology, or applicable legal requirements.

When we make changes, we will update the “Last updated” date at the beginning of this Privacy Policy. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or your personal information, you can contact us at:

Rana Clothing
Email: contact@ranaclothing.com
Phone: +91 98 0303 0804
Address: Sena Vihar Kammanahalli, F-623, 560043 Bengaluru, Karnataka, India