FAQ
Exchange & Return

Returns & Exchanges

  • 7-day easy exchange on all products
  • Free size exchange (1 time per order)

Returns

  • Accepted only for damaged or wrong items
  • Eligible returns are issued as store credit only (no refunds)
  • Unboxing video required

Conditions

  • Item must be unused, unwashed, with tags intact

Non-Returnable

  • Sale items
  • Used/worn products

Store Credit

  • Issued after quality check
  • Valid for future purchases

Need help?

DM us or email contact@ranaclothing.com

Shipping

Shipping

  • We ship across India 🇮🇳
  • International shipping coming soon

Delivery Time

  • Orders are processed within 2–3 business days
  • Delivery takes 3–7 business days after dispatch

Shipping Charges

  • Free shipping on prepaid orders above ₹999
  • ₹70 flat rate for orders below ₹999

Tracking

  • A tracking link will be shared once your order is shipped

Delays

  • We work with reliable courier partners, but delays may occur due to weather, strikes, or unforeseen issues
Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS. You can use this link to track your package in real time through our delivery partner’s website

Customer Service

You can reach us via:
Email: contact@ranaclothing.
Instagram: @ranaclothing.co
We’re available Monday to Saturday, 10 AM – 7 PM.

Gift Packaging

You can select our gift packaging option at checkout for an extra special touch. Whether it’s a birthday, anniversary, or just because—you can make it personal.We also offer custom messages and eco-friendly wrapping to keep it beautiful and sustainable.

FREQUENTLY ASKED QUESTIONS

Contact us